CustomerGauge, a leader in customer experience (CX) solutions for the Consumer Packaged Goods (CPG) sector, appointed Adam Clay as Chief Revenue Officer (CRO). With over 20 years in revenue operations and a background as CEO of RNMKRS, Clay has extensive experience in driving growth for technology companies. In his new role, he will focus on expanding CustomerGauge's CPG portfolio and B2B customer engagement strategy.
BOSTON, Nov. 8, 2024 /PRNewswire-PRWeb/ -- CustomerGauge, the leading Consumer Packaged Goods (CPG) customer experience (CX) solution, announced the appointment of Adam Clay as Chief Revenue Officer (CRO). Clay brings over two decades of experience scaling revenue operations for high-growth technology companies.
Clay joins CustomerGauge from RNMKRS, where he served as Chief Executive Officer (CEO), leading the company's efforts to transform sales training through AI-powered role-play technology.
Prior to RNMKRS, he held Chief Revenue Officer positions at several successful technology companies, including Tomorrow.io, Beyond Identity, and Logz.io, and Black Duck, where he consistently demonstrated his ability to accelerate revenue growth and expand market presence.
Clay currently serves as an Executive Fellow at Harvard Business School, bringing additional strategic depth to his new role at CustomerGauge.
"I'm looking forward to building on the momentum CustomerGauge has as the recognized leader in the B2B Customer Experience," says Clay. "The market opportunity for the CustomerGauge solution is sizable, particularly within the Consumer Packaged Goods market where CustomerGauge is the preferred supplier for top CPG brands."
As CRO, Clay will oversee CustomerGauge's global revenue operations from their Boston office, including sales and partnerships, focusing on expanding the company's CPG portfolio and driving sustainable growth.
"I'm excited to have Adam Clay on board to help us fully embrace our enterprise orientation," says CEO and Co-Founder Adam Dorrell. "I've been impressed with Adam's professionalism and abilities in leading sales organizations for several years. It's a fantastic boost for our company and a mark of confidence in our growth trajectory."
CustomerGauge is widely recognized as the leading Voice of the Customer (VoC) solution for Consumer Packaged Goods, trusted by top CPG brands like Heineken, Anheuser-Busch, AB InBev, Coca-Cola Hellenic, Just Eat Takeaway, and more.
The CustomerGauge Account Experience™ solution helps CPG companies collect customer feedback in real-time from their B2B value chain and immediately send it to their front-line sales teams to triage issues or upsell happy customers.
*Account Experience™ is a trademark of CustomerGauge. Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld. Copyright CustomerGauge © 2024
Media Contact
Ian Luck, CustomerGauge, 5183351142, [email protected], www.customergauge.com
SOURCE CustomerGauge
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