San Diego-based hospitality supplier's HotelSupplyHQ.com website offers a wide variety of customizable products made to enhance the in-room experience
San Diego, Dec. 11, 2023 /PRNewswire-PRWeb/ -- Front Desk Supply, a leading hotel and hospitality supplier based in San Diego, CA, reports strong Q4 revenue across its two business models - essential operational supplies found on FrontDeskSupply.com and more unique and customizable supplies for enhanced customer experiences through the company's hotelsupplyhq.com website.
"AHLA survey data shows sharp increases in both leisure and business travel, and that can present a challenge for hotels looking to accommodate both audiences with the right supplies and touches that meet their needs and at the right cost," says Front Desk Supply Director of Commercial Operations Mark Zisek. "Our partners manage the experience face-to-face at the front desk and ensure that the needs of each type of traveler are met in the room."
The American Hotel and Lodging Association (AHLA) released survey data in mid-November, and it reflected a 31% year-over-year increase in leisure travel through the new year. AHLA's business travel data showed a staggering 59% year-over-year increase. Hotel operators hope the strong seasonal travel extends well into January and February.
HotelSupplyHQ.com offers customizable products beyond the essentials, like key cards and key card sleeves, aiming to impress travelers visiting for specific events - both leisure and business. Items like customized single and double-sided garden banners can provide proper branding for any experience, and client partners work with the Front Desk Supply design team on detailed, brand-consistent customizations. Other signage that's popular for dressing up the grounds are customized neon and LED signs, which can illuminate specific areas of the property, inside and out.
"Regardless of why someone is traveling, that guest will almost always have a better stay when the atmosphere in the room and around the hotel common areas is vibrant and fun," says Zisek. "Our number one priority in the hospitality industry is providing a memorable experience, and customized or unique products at a property combined with excellent service bring people back."
Business travelers also value opening up a hotel room closet to hang their professional attire and find items like laundry bags and wood hangers.
"The cost of a hanger with a hotel logo is relatively inexpensive, but the value of that labeled hangar sitting in the closet of a guest's home for years is priceless. It's quite amazing how seemingly typical supplies like a hanger, hotel pen or notepad can leave a lasting mark of satisfaction and branding on a former guest's mind. This can lead to more repeat visits," added Zisek.
Front Desk Supply is an industry leader in hospitality supplies, offering a wide variety of items, including key cards, key card holders, valet tags, hotel signs and concierge tags.
About Front Desk Supply
Front Desk Supply has over 50 years of Sales, Marketing and Advertising, and Operations experience, along with the wealth of knowledge that comes from producing millions of products for thousands of hotels in the hospitality industry.
Their focus on building customer relationships is ingrained in all employees. Putting the customer first and offering a unique perspective to any situation is a hallmark of Front Desk Supply. Front Desk Supply excels in providing multiple complementary products – it makes for a one-stop shopping experience for customers and ensures messaging flows consistently across products. They expertly offer recommendations that make good business sense.
Front Desk Supply: Making hotels more profitable and their guests' stays more memorable®.
Contact:
Mark Zisek
Front Desk Supply
[email protected]
Phone: 858-699-4701 / Fax: 501-665-6489
Media Contact
Mark Zisek, Front Desk Supply, 858-699-4701, [email protected], www.frontdesksupply.com
SOURCE Front Desk Supply
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