This innovative solution will help improve the unemployment claims process by streamlining operations and aiding adjudicators with making more efficient, well-informed, and accurate decisions.
ORLANDO, Fla., Nov. 4, 2024 /PRNewswire-PRWeb/ -- Novatio Solutions, a leading provider of innovative IT solutions, has launched an AI-based Adjudication Assistant tool with Google Public Sector's Rapid Innovation Team (RIT). By leveraging Google Cloud's advanced prototyping practice, Novatio has collaborated with Google Public Sector to create state-of-the-art technology. Tailored specifically for state government labor departments using human-in-the-loop methodology, this innovative solution is set to assist adjudicators working on unemployment claims by streamlining workflows and improving decision-making efficiency.
The Adjudication Assistant leverages advanced technologies, such as the Vertex AI platform, Firestore, App Engine, and Firebase to provide a comprehensive tool that assists adjudicators in assessing unemployment claims. By performing real-time fact-finding operations, the tool engages with claimants and employers to gather crucial information about employment history and reasons for termination, allowing for dynamic questioning that adapts to new insights. Key features include:
- Customized Real-Time Fact Finding: dynamically shifts its line of questioning based on input from claimants and employers, ensuring that all relevant details are captured efficiently.
- Robust Summary and Discrepancy Highlighting: summarizes interactions and highlights discrepancies between claimant and employer responses, categorizing issues to assist adjudicators in making informed decisions.
- Contextual Legal Guidance: references state laws to accelerate the training of new adjudicators and provide them with the legal context needed to expedite the decision-making process while maintaining quality.
"This collaboration with Google Public Sector signifies a major leap forward in how state labor departments can handle unemployment claims," said Upender Solanki, CEO of Novatio. "By addressing talent shortages and operational inefficiencies exposed during the pandemic, our solution not only enhances decision-making but also enables quicker claims processing, ultimately benefiting the claimants who rely on these systems."
The Adjudication Assistant tool can help address critical challenges faced by state labor departments, including skill gaps that lead to delays in claim adjudication and compliance issues.
As labor departments navigate the complexities of unemployment insurance, Novatio's AI-driven approach offers real-time interaction, improved decision-making, and accelerated claims processing.
For more information about Novatio's Adjudication Assistant and its impact on unemployment claims processing, please visit www.novatiosolutions.com
About Novatio Solutions Novatio specializes in developing innovative technology solutions that empower government agencies and businesses. With a commitment to enhancing operational efficiency and decision-making, Novatio is at the forefront of leveraging AI to tackle complex challenges across various sectors. For more information visit, novatiosolutions.com or LinkedIn.
Media Contact
Vincent Ippolito, Novatio Solutions, 1 4802358042, [email protected], https://www.novatiosolutions.com/
SOURCE Novatio Solutions
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